Support Options
Use this page to request support from Broadleaf Business Solutions
"Broadleaf" offers a range of support options to suit your requirements.
It is most usual for modifications and changes to occur as a new site "beds in" and all such changes for the first 60 days following launch are included in the original price.
Thereafter support fees apply. Ongoing support is purchased in the form of pre-paid support credits, the more you buy the cheaper they are and, as they don't "time expire", this provides an effective way to ensure the support you need when you need it.
Go here to purchase "Support Credits"...
New "project" work is usually quoted and agreed upon with a fixed price for a particular job.
Other options include a standard Pay-As-You-Go hourly fee, which is discounted for "SEO customers" compared to "non-SEO customers". An SEO customer is one who has signed up for one of the monthly SEO support arrangements (Bronze, Silver or Gold) all of which provide full site statistics, with reports, analysis and recommendations/action to improve your SERP (Search Engine Report Page) position. The different packages allocate increasing amounts of time per month to this process.